Your privacy is our priority. This document transparently explains how 1xbe collects, uses, stores and protects your personal information when you use our platform. We are committed to maintaining your trust.
1xbe is committed to protecting the privacy of every user on our platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal information when you register, log in, or use any services provided by the 1xbe platform.
We comply with applicable data protection laws and uphold international security standards in handling your personal information. Your trust is our most valuable asset — and we do not take that responsibility lightly.
By registering or using the 1xbe platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, you are requested not to use our services.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy 1xbe for a complete overview of your rights and responsibilities as a member of our platform.
1xbe collects various types of personal information for platform operations, legal compliance, and improving user experience. The following are the main categories of data we collect:
Registration and Identity Information:
Financial and Transaction Information:
Platform Usage Information:
Communication Information:
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as your health information, political views or religious beliefs.
All information we collect is used for legitimate and specific purposes. 1xbe uses your personal data for the following:
Important: We do not use your data for purposes unrelated to the operation of the 1xbe platform. You may withdraw consent for marketing communications at any time through your account settings.
1xbe does not sell, rent, or trade your personal information to any third party for advertising or commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:
In all cases of data sharing, 1xbe ensures that the receiving party complies with data protection standards equivalent to our own and uses the data only for authorised purposes.
All third parties we work with are bound by strict data protection agreements. They are not permitted to use your information for any purpose other than those specified in their service contracts with 1xbe.
The security of your personal data is a responsibility we take very seriously. 1xbe employs multiple layers of technical and organisational protection to ensure your information is always safeguarded against unauthorised access, modification or disclosure.
While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% safe. You also play an important role by keeping your password and account login details confidential.
The 1xbe website and mobile app use cookies and similar tracking technologies to enhance your experience, analyse platform performance and deliver relevant content. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or user experience of the 1xbe platform.
As the owner of your personal data, you have certain rights that we fully respect. The following are your rights regarding the personal information we hold:
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or incomplete, you have the right to request a correction.
You may request the deletion of your personal data, subject to legal record-keeping obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your personal data.
To exercise any of the above rights, contact our data protection team via live chat within the platform or our support email. We will process your request within 14 business days.
1xbe retains your personal information for as long as your account is active or as long as necessary to provide services to you. Once you close your account, we will retain your data for a specific period depending on the data category and legal requirements:
Once the retention period expires, your data will be securely disposed of using permanent deletion methods that ensure the information cannot be recovered by any party.
1xbe reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or other reasonable operational reasons.
When we make significant changes to this Policy, we will notify you through one of the following methods:
The "Updated" date shown at the top of this document always reflects the currently in-force version of the Policy. Continued use of the 1xbe platform after any changes are published constitutes your acceptance of the updated policy.
We recommend that you review this Privacy Policy periodically, at least once every six months, to stay informed about how we handle your personal information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You may contact us through the following channels:
When contacting us regarding privacy, please include your full name, registered email address, and a clear description of your request or concern so we can assist you more efficiently.
The 1xbe support team is available to help you understand your privacy rights. We will never penalise you for asking questions or exercising your data protection rights.
Six core pillars of data security we practise daily to ensure your information is always well protected.
Every bit of data moving between your device and our servers is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. Sensitive data such as passwords and financial information is stored in fully encrypted form.
Enable 2FA on your account for added protection. Every login attempt will require verification via an OTP code sent to your phone — ensuring only you can access your account, even if your password is compromised.
Our automated security system monitors for suspicious activity around the clock — 24 hours a day, 7 days a week. Any unauthorized access attempts or unusual transaction patterns are intercepted and handled before they can affect your account.
1xbe fully complies with applicable data protection regulations and anti-money laundering laws. Our KYC process is designed to ensure every account is legitimate and secure, protecting our player community from unlawful activity.
Only 1xbe staff who genuinely require access to your data to perform their duties are permitted to do so. Every access is logged and audited on a regular basis. No one within our organisation may access your data without a legitimate reason.
The 1xbe platform undergoes quarterly penetration testing by independent third-party cybersecurity experts. Any vulnerabilities discovered are resolved promptly — keeping our systems up to date and highly resistant to breaches.
With industry-grade data protection and our commitment to your privacy, enjoy a safe and worry-free gaming experience on the 1xbe platform.